Our Services

Insurance assessments and specialist inspection services.

From insurance damage assessments and causation reports to moisture mapping and thermal imaging, we provide independent reporting that gives you clear, accurate information about your property.

What you receive
  • Independent advice
  • Clear reports with photos
  • Practical recommendations
  • Melbourne-based support
Insurance Reporting

Insurance Assessment Services

Independent insurance assessments and damage reporting for property claims across Melbourne. Each report is prepared to meet insurance submission requirements.

Insurance

Minor Damage / Causation Report

Assessment and reporting of minor property damage including visible defects, likely cause, and repair recommendations for insurance submissions.

Insurance

Major Damage / Structural Report

Thorough assessment of significant structural or building damage with detailed findings, cause analysis, and rectification guidance.

Insurance

Full Insurance Assessment incl. Scope of Works

Comprehensive assessment covering all damage, cause analysis, a complete scope of works, and repair cost guidance for your insurer.

Insurance

Re-Inspection / Follow-Up Report

Follow-up inspection to verify completed repairs, assess ongoing concerns, or provide updated findings for an existing claim.

Urgent / Same-Day Assessment — available for urgent or same-day requests. Contact us to discuss availability and timing.
Add-On Services

Additional Inspection Services

Specialist tools and documentation that can be added to any assessment or booked independently.

Moisture Mapping

Targeted moisture detection to identify water ingress, elevated moisture levels, or hidden dampness throughout the property.

Thermal Imaging Scan

Infrared thermal imaging to detect temperature anomalies, moisture intrusion, insulation gaps, or concealed defects.

Roof Void Inspection

Visual inspection of the roof space to identify structural concerns, moisture ingress, pest activity, or insulation deficiencies.

Detailed Scope of Works Only

Preparation of a detailed scope of works document outlining required repairs, materials, priorities, and rectification guidance.

Complex Claims

Large or Complex Claims

For large-scale, complex, or multi-element insurance claims requiring extended site time, additional investigation, or expert coordination, we work on a transparent hourly basis. We will always confirm the estimated time before commencing.

Tailored to Your Claim

Pricing is confirmed upfront based on scope and estimated site time. Contact us to discuss your claim before we commence.

Discuss Your Claim
Inspection Examples

Defects Identified During Building Inspections

At Prime Point Surveying, we use industry-leading tools — including digital levels, moisture meters, and thermal imaging — to identify defects that may impact the safety, performance, or long-term durability of your home.

Common defects identified during our inspections include:

  • Cracked brickwork and mortar separation
  • Wall and ceiling movement, including out of plumb or out of level surfaces
  • Moisture intrusion beneath tiles and flooring
  • Thermal anomalies indicating leaks or insulation gaps
  • Structural settlement and slab deviation
  • Poor workmanship or incomplete finishes
What's Included

Clear reporting without the confusion.

Our reports are designed to be practical. You get clear findings, supporting photos, and advice you can actually understand.

Clear visual inspection findings
Photo-supported reporting
Practical recommendations
Plain-English explanations
Priority items highlighted
Further investigation advice where needed
How It Works

Simple process. Clear outcome.

01

Send an enquiry

Tell us the property type, location, service needed, and any concerns.

02

Confirm the scope

We confirm what needs to be inspected, timing, access, and reporting requirements.

03

Inspection completed

The property is inspected based on the agreed service and accessible areas.

04

Receive your report

You receive a clear report with findings, photos, and practical next steps.

Need Help Choosing?

Not sure which inspection you need?

Send us a quick enquiry with the property details and we'll point you toward the right service.

Get Advice